Help and contacts

Reach the TwinSpann team directly

If a guide left you with a question about your own floor plan, a closet that refuses to cooperate, or a stroller that has no home in your entryway, write to us. We read what readers send and use it when we revise layouts and checklists.

For general questions about how to use the guides, start with the help page, then send the details that matter: room dimensions, door swing, and what you have already tried.

Postal address

Av. Corrientes 1234, Torre Office, C1043 Buenos Aires, Argentina

Sending a layout question

Include the room type, the longest clear wall, and whether a closet or entryway is part of the problem. That is usually enough for us to point you to the right guide.

Help

Send us the details we cannot guess from a photo

Most questions we get are specific: a closet that is 40 cm deep, a door that swings into the only stroller spot, two kids sharing one rod. Those details are what make an answer useful, so include them when you write.

Helpful things to send: room dimensions, closet depth and rod height, door swing direction, the folded footprint of your stroller, and which guide you were working from. If you are stuck on a shared closet, tell us the ages of both children and whether they dress at the same time.

Where to reach us

For layout questions, the contact page has the full form. If you are looking for a specific guide first, the help section lists where each topic lives.

Help

Where to go when a room, a closet, or a stroller has no obvious place

Most questions that reach us start the same way: the room feels too small, two kids share one closet, or the double stroller has nowhere to park. The guides on this site work from floor plans and closet measurements, so the answers stay concrete. Below are the routes readers use most.

The room is smaller than the gear list

Start with the closet, not the furniture. Vertical depth above the rod is usually the first unused space, and it often decides where the cribs or beds can actually sit.

Two siblings, one closet

Split it by height: upper rod for the older child, lower rod for the younger, and labeled floor bins for outgrown items. One shared rod rarely survives a school year.

No entryway space for a double stroller

Check the door swing and the wall beside it. A wall-mounted hook or a folded stroller parked behind the door usually beats a freestanding rack in a narrow hall.

The hand-me-down pile keeps growing

Use one dated bin per size and review it each season. Move outgrown items straight into the next size bin instead of leaving them in the closet.

Printable labels and starter layouts

The printable labels follow the same category names used across the guides, so a bin labeled in one room still makes sense in another. The starter layout guide is a starting point to adapt, not a fixed plan.

Still stuck on a specific measurement? Write to us and describe the room. For how we handle what you send, see the privacy policy.